Below you will find the answers to the frequently asked questions in SiteWise.
If you can’t find the answer below, please contact us.
1 - How to login
Visit our login page and enter your email address and password.
2 - Forgot password
On the login page select the forgot password button. This will reset your password and send you an email with a temporary password.
3 - Starting an assessment
4 - Improving your score with a reassessment
You can improve your SiteWise score by submitting a reassessment. Start by reviewing your report to identify areas to improve. Then select the ‘Start New Reassessment’ button to proceed. Don’t worry, this reassessment starts from where you left off – all answers and uploaded evidence remain. Just add new evidence to the relevant question(s), then submit when ready. Our assessors will see the newly added evidence and complete your reassessment.
5 - Uploading evidence
6 - Adding/editing/deleting a user
7 - Editing your business profile
8 - Purchasing an additional assessment
9 - Renewing your annual registration fee
Each year you will receive an email reminding you to renew your registration. Simply login to your account and select the blue ‘renew’ button.
10 - Insurance information
You can upload your company insurance documents, including your public liability insurance, to your SiteWise company profile. Upload a copy of the document, the amount covered and the expiry date and our system will even remind you when your insurance is about to expire.
To upload, follow these instructions:
- Go to the ‘Documents’ tab:
- Click on the ‘Upload Document’ button:
- Fill in fields with the red asterisk* as these are compulsory. Then drag and click in the box to attach files:
- Once complete you will see your documents listed: